Privacy Policy

1. Information We Collect

At Lumina Boutique, we collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

• Personal identification information (name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through Stripe)
• Order history and preferences
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your comments, questions, and requests
• Send promotional communications (with your consent)
• Improve our website and customer experience
• Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes payment processors (Stripe), shipping carriers, and marketing platforms.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through Stripe and are encrypted using SSL technology. We do not store your credit card details on our servers.

5. Cookies

We use cookies to enhance your experience on our site. Cookies help us understand how you interact with our website, remember your preferences, and provide personalized content. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Withdraw consent where we rely on consent for processing

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@luminaboutique.com
Address: 782 Luxury Ave, Suite 400, New York, NY 10012